At Kalinga Handicraft, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, and payment details provided at checkout.
Non-Personal Information: Browser type, device information, IP address, and browsing activity collected via cookies for website analytics and improvement.
2. How We Use Your Information
We use your information to:
Process and deliver your orders.
Provide customer support and respond to inquiries.
Send order confirmations, updates, or promotional emails (only with your consent).
Improve website performance, products, and services.
Comply with legal obligations.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share necessary details with trusted service providers (shipping partners, payment gateways, analytics tools) to fulfill your orders.
We may disclose information if required by law, legal process, or government authorities.
4. Payment Security
All online transactions are processed securely through trusted payment gateways.
We do not store your credit/debit card details on our servers.
5. Cookies
Our website uses cookies to enhance user experience, analyze traffic, and customize content.
You may disable cookies in your browser settings, but some website features may not function properly.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
You have the right to:
Access, update, or request deletion of your personal information.
Opt out of marketing communications at any time.
Withdraw consent for data processing where applicable.
8. Data Security
We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage method is 100% secure.
9. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
📧 kalingahandicraftonline@gmail.com
📞+91 98533 39039